Law firms get 'no confidence vote' by peers
Boston Business Journal - by Lisa van der Pool
Chief legal officers remain “deeply skeptical” of their peers at corporate law firms and whether they are serious about changing the pricing and staffing models prevalent today, according to a new survey this week from the legal research firm Altman Weil Inc.
Over the past several years in-house legal departments have been dialing up the pressure on their outside law firms to change the value proposition in how legal services are delivered.
“This is a dramatic vote of no confidence from Chief Legal Officers,” said Altman Weil Dan DiLucchio, in a statement. “Either many law firms just don’t understand that clients today expect greater value and predictability in staffing and pricing legal work, or firms are failing to adequately communicate their understanding and willingness to make real change. In either case, it’s a big problem.”
But, according to the 2009 Chief Legal Officer Survey, when asked how serious law firms are about changing their delivery model, CLOs voiced doubts. Only about 5 percent of chief legal officers “assessed law firms as highly serious,” according to the survey.
A full 75 percent noted that firms had little or no interest in change, according to the survey.
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